Curtis J. Pembrook
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Instructional Designer and eLearning Consultant 4923 Speak Lane
Areas of Expertise
Education
M.A. Instructional Technology, May 2001, San Jose State University, San Jose, California B.S. Aeronautics, May 1988, San Jose State University, San Jose, California
Work Experience
Educational Consultant- Instructional Design, eLearning Development, and Training (Fall 2001 to Present) Design, developed, and facilitated web-based courses for California Virtual Campus. Primary developer for statewide self-paced course in using Blackboard 6 to develop eLearning. Facilitated course conversion and multimedia course for CVC and @One at Evergreen College. Developed ILT seminars in instructional design and eLearning theory for Hospira Inc. and Covad Communications. Course sample at: http://host2.cvc4.org/bbdev_curtis/intro_to_bb6_self/cvc4_bb6_self.htm Mission College-Instructional Designer (Fall 2001 to Present) Coordinated online course design, development, and implementation. Design and delivered workshops to teach faculty proper implementation of instructional technology in the classroom, asynchronous online courses, and telecourses. Implemented ANGEL and Blackboard (CMS/LMS) to support online course delivery at Mission College. San Jose State University - Adjunct Faculty (Jan 2000 to Present) Taught EDIT 122-Introduction to Microcomputers, EDIT 241-Emerging Technologies Educators, EDIT 226-Instructional Design Seminar, and EDIT 235-Designing Self-Paced Instruction. Course curriculum focused on the systematic design, development, and delivery of instruction utilizing various ISD models (ADDIE, KEMP, ASSURE, Dick & Carey), media, and instructional delivery formats. Taught pilot version of EDIT 226 at the Foothill/SJSU IT K12-Cohort program, and developed website to support hybrid courses. ATAC Corporation - Technical Trainer and Course Developer (April 2000 to Present) Designed, developed, and delivered technical training to support implementation of aviation software products created by ATAC, the Federal Aviation Administration, and NASA. Developed a self-paced, e-Learning, statistics course for air traffic control terminal managers. Used RoboHelp 2000 to developed context-sensitive performance support tool for PDARS software users. Designed and developed PDARS Intranet home and user report pages. Federal Express Inc. - Service Assurance Manager (Sept 1996 to April 2000) Developed processes, procedures, standardization, and training necessary to ensure 100% customer satisfaction and inter-departmental alignment within the Fed Ex service network. Developed weekly core team analysis reports using Microsoft Word, Excel, and PowerPoint. Developed departmental web site to disseminate service-related documentation, coordinate projects, publish quality related statistics, and self-direct training. Managed a diverse group of Service Assurance Leaders responsible for implementation and monitoring of various quality processes, procedures, training, and performance interventions. Federal Express Inc.- System Form Engineer (Jan 1993 to Aug 1996) Worked with Fed Ex Domestic/International Airline Scheduling division to develop line haul system schedules and product lane-flow networks for the Pacific Northwest, Sierra Pacific, and Great Basin districts. Evaluated process alignment and system performance using statistical process control, run charts, and root-cause analysis. Provided field management with monthly schedule change comparisons, budget variance reports, and productivity analysis. Awards
Research and Analysis Conducted qualitative research on instructional strategies effective for reducing computer anxiety among pre-credential teaching candidates. The research was an exploration of technology apprehension among pre-service teachers at SJSU and how they learned technology in formal classroom settings. Drawing on personal narratives and structured longitudinal survey, data revealed a loosely woven, interactive relationship-based learning environment, particularly for those with high levels of anxiety toward technology. Computer Skills Working knowledge of Microsoft Word, Excel, Access, PowerPoint, FrontPage 2003, XHTML , Paintshop Pro 7, Adobe Image Styler & FramerMaker, Dreamweaver MX, Course Builder, Flash MX, Fireworks MX, and RoboHelp/RoboInfo, Macromedia Breeze, RoboDemo, Camtasia, Blackboard 5.0-6.0, WebCT Interests
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